Hosted Enterprise Instant Messaging (EIM) service is a secure and private IM network that enables you to harness IM to facilitate real-time communication, collaboration and information sharing between in-house employees, remote workers and business partners, without the risk posed by public IM systems.
Why use Hosted Enterprise IM Service?
Enterprise Instant Messaging is a managed service. which provides enterprise level IM for business ues. MessageLabs EIM service can be set up in minutes and requires no hardware.
Challenge
Hosted Instant Messaging
Benefit
Ensure the security of confidential information sent over IM
Uses TLS to encrypt all IM communications between authorised users
Messages are secure, promoting trust with your partners and clients
Maintaining an audit trail over IM
Reporting includes access to conversation logs, activity reports and usage reports. Logs are stored centrally
You have reports to measure the service’s effectiveness and can quickly produce logs required for legal discovery
Reduce the burden on in-house IT support for IM
A fully managed service with dedicated support
Eliminates unnecessary infrastructure investment and ongoing maintenance
As with all Business Email Security products, our Enterprise Instant Messaging service includes 24x7x365 support.
How it works
All EIM communications remain private and secure by using TLS to fully encrypt all messages and file attachments exchanged between authorised users and preventing unauthorised access, tampering or interception.
A Professional Online Desktop (POD) is downloaded to the desktops of all authorised users or pushed to the user base using MSI technology
Each authorised user has access to a totally private IM network based on TLS encrypted tunnels
All messages and file attachments are securely encrypted
Use of the service can be monitored via a user-friendly, web-based administration and reporting tool
Getting started
Implementing our Enterprise Instant Messaging is a fast and easy process. You pay a fixed monthly cost based on the number of users connected. The service is fully scalable to ensure new employees can be added easily as your business grows.
Our EIM service can be combined with our Web Services to provide protection for all of your electronic communication.
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